Social media house rules for Nestlé Central and West Africa

Thank you for joining! This page is for everyone with an interest in Nestlé Central and West Africa. Without intending to be restrictive, these rules are to guide us in our social media engagements.

Here are our House Rules:

1. Be original: Respect the intellectual property rights of others by only sharing video content, links, photographs, and texts if you have rights to it. If you do not own it or have permission, please do not post it. You are responsible for the content you post on this Page.
2. Be mindful of people’s privacy: Refrain from sharing personal, private, or confidential information about other people.
3. Keep it clean: Avoid any indecent, false, fraudulent, misleading, unlawful or inappropriate posts.
4. No personal attacks: Please avoid any aggressive, defamatory or threatening posts. Also refrain from posting any information inciting racial, ethnocentric, religious, national, gender or political conflicts.
5. Stay on topic: Avoid spam messages or posts, good luck/chain posts, commercial/advertising/promotional posts, or solicitation of donations or repetitive postings on the page. Also, do not upload or attach files that contain viruses, are corrupt, or any other similar software or programs.
6. Sensitive Posts: Avoid sharing any personal details such as phone numbers, address, bank account number, passwords, or sensitive data or information of a workplace investigation, on-going litigation and the like.
7. Unsolicited ideas/Post of any Idea: Posts of unsolicited ideas or any idea are deemed to be entirely voluntary, non-confidential, gratuitous and non-committal. Nestlé has no obligation, either express or implied, to develop or use the said post or idea. In that regard, no compensation is due you or anyone else for any inadvertent or intentional use of that idea, related ideas or ideas derived from your posts.
8. Minors: Avoid sharing photographs, videos or other posts on minors.
9. Parental Consent: Persons below the age of 18 are required to obtain parental consent before participating on this page.
10. Introduce yourself: If you are affiliated with Nestlé (employee, agency, incentivized blogger, brand ambassador, etc.) be sure to let everyone know. Your posts should reflect this affiliation.

QUESTIONS

Feel free to leave your questions on our page and we will do our best to answer them. Please expect delayed responses on all questions sent after our working hours (8 AM – 5 PM GMT), weekends and Public Holidays.

Please take note that the Page does not replace Nestlé’s formal communication channels, especially consumer complaints/feedback.

Find below the official link for making complaints or providing feedback: 
https://www.nestle-cwa.com/en/info

DISCLAIMER

In the spirit of openness, it’s worth highlighting upfront that we may remove posts which could be deemed inappropriate or offensive to others and not consistent with the House Rules. However, we also commit to not removing posts which are challenging or questioning of us as long as they are in a constructive way and in line with the guidelines above. Also, anyone who breaches the House Rules will be cautioned in the first instance and if such conduct persists, the person will be removed from the page. Please note that all comments, visuals, videos and other type of materials posted by fans on this Page do not necessarily reflect Nestlé’s views or opinions. Nestlé may include links to third-party websites in its posts but shall not be held responsible for the content of those websites.

We reserve the right to amend the House Rules at any time without prior notification.